Context HelpIf you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will open. It includes thorough information about all the actions that you can carry out on that particular page. Each context menu shows up on the same page so that you can quickly get back to your work.
Video TutorialsWe have a rich range of how-to videos explaining how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.
F.A.Q.If you can't discover the answer you need, take a look at our comprehensive Frequently Asked Questions database, which covers questions asked by actual customers and provides real solutions. We regulary update our Frequently Asked Questions database with new articles in order to embrace all the new additions and innovations related to our platform.
Ticketing SystemIf you still can't find the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of client support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you send will be responded to in less than 1 hour (the average trouble ticket response time being approximately twenty mins), so you will not have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 96432
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com